Refund & Cancellation Policy

Digital nature of our products

Skill2Sell sells digital products and downloadable resources. Access is granted immediately after payment verification, so digital purchases are treated differently from physical goods.

Refund eligibility

• Duplicate payment for the same order.
• Payment charged but access not delivered within 24 hours.
• Verified material technical defect in the delivered product that cannot be resolved by support.
• Incorrect access granted for a purchased product.

Non-refundable situations

• Change of mind after access has been granted.
• Failure to consume the purchased content.
• Compatibility issues with third-party tools outside Skill2Sell's control.
• Products already downloaded or substantially accessed.

Cancellation of unpaid orders

Orders that are pending payment automatically expire and can be cancelled by the customer from the dashboard.

How to request a refund

Raise a request from your order page or email info@skill2sell.in with your order number, product details and reason. Requests are reviewed within 5 business days. Approved refunds are processed to the original payment method; provider timelines apply.

Contact

Email info@skill2sell.in for any refund enquiry.